Frequently Asked Questions

  • WI Transportation LLC provides dependable non-emergency medical transportation services in Southeastern Wisconsin, serving individuals, families, and healthcare facilities across:

    • Milwaukee County

    • Waukesha County

    • Jefferson County

    • Dodge County

    • Washington County

    • Ozaukee County

  • We provide reliable non-emergency medical transportation (NEMT services) and non-medical transportation for individuals who need safe, dependable rides to important destinations. Our professional transportation services are ideal for seniors, individuals with disabilities, and patients who require wheelchair-accessible transportation.

    Our transportation services include:

    • Doctor’s appointments and specialist visits

    • Dialysis transportation

    • Physical therapy and rehabilitation appointments

    • Hospital discharges

    • Pharmacy pickups

    • Grocery store trips

    • Church services

    • Gym and wellness center visits

    • Adult day programs

    • Personal errands and essential appointments

    Whether you need medical transportation, senior transportation services, or wheelchair-accessible transport near you, our team is committed to providing safe, comfortable, and on-time service.

    If you’re unsure whether we can accommodate your trip, contact us today to schedule your ride.

  • We recommend scheduling your transportation 48–72 hours in advance to guarantee availability and ensure timely service.

    For same-day requests or rides needed within 24 hours, please contact our office directly. While availability cannot be guaranteed on short notice, our team will do their best to accommodate your needs.

    We also offer recurring (subscription) trips for clients with ongoing appointments, such as dialysis or therapy. These rides are automatically scheduled each week and remain active until you request changes or cancellation.

    If you have additional questions about scheduling or special accommodations, our office team is happy to assist.

  • We currently accept the following programs:

    • My Choice Wisconsin

    • Family Care

    • IRIS (Include, Respect, I Self-Direct)

    If you’re unsure whether your plan is covered, our office team is happy to assist.

  • We accept the following forms of payment:

    • Cash

    • Check

    • Debit card

    • Credit card